Offers
Four packaged offers a partner can quote from.
These are the purchasable shapes behind our service lines. Each one names the trigger, the inputs we need, the outputs you receive, a typical duration range and what is explicitly out of scope.
Commercial menu
Start with a sprint or go straight to deployment
Partners with a live deal usually start at the Readiness & Scope Sprint and move into the Deployment & Go-Live Package. Partners with an installed estate start at the Health Check. Lifecycle is sold by the partner as recurring services.
Platform Readiness & Scope Sprint
Use this when the customer needs an implementation answer and you need a partner-safe scope before you quote — including when there is no live deal yet and you are testing whether we fit.
What you send us
- Platform: SentinelOne, Orca Security, Qualys or a combination.
- Estate scale: endpoints, servers, cloud accounts or subscriptions in scope.
- Desired go-live date or customer-driven deadline.
- Known constraints: change windows, existing tooling, compliance drivers, access limitations.
What you get back
- A partner-safe scope you can wrap in your own statement of work.
- Effort estimate against the packaged SKUs so you can price a line item.
- Delivery window and dependency list.
- Risks, assumptions and documented exclusions.
- Typical duration
- Short and fixed — the exact window is confirmed when we acknowledge the brief.
- Commercial
- Paid as a fixed-scope sprint, and credited against the deployment package if you proceed with us.
Not included
- No configuration changes are made during the sprint.
- No licence procurement or pricing — that stays with you and your distributor.
- No end-user commercial conversation.
Deployment & Go-Live Package
Use this when the licence is won or imminent and the platform has to be designed, deployed, integrated and validated into production.
What you send us
- Approved scope from a readiness sprint or an equivalent brief.
- Named partner delivery contact and the agreed brand model.
- Time-bound, least-privilege access to the platform tenant and in-scope estate.
- Customer change process and communication rules.
What you get back
- Design, phased rollout, integration and validation against the written scope.
- Configuration and policy baseline documented as-built.
- Test and validation evidence for the controls that were implemented.
- Hypercare period, then a handover pack the partner can present under their own name.
- Typical duration
- Scoped after brief — the delivery window is issued with the scope, not guessed in advance.
- Commercial
- Fixed-scope package drawn from the platform SKUs, priced to the partner. You wrap your own margin.
Not included
- No 24/7 SOC monitoring or alert triage on the customer’s behalf.
- No patch execution or remediation on customer systems unless separately agreed.
- No licence sales, renewals or end-user contracting.
Platform Health Check & Optimisation
Use this when the platform is already deployed but drifting: default policies, alert noise, incomplete coverage or a growing backlog of findings the customer is not acting on.
What you send us
- Read access to the existing tenant and current policy or scan configuration.
- What the customer believes they bought, and what they are complaining about.
- Coverage expectations: estate in scope versus estate actually reporting.
What you get back
- Policy and coverage review against the estate presented by the partner.
- Tuning recommendations, with agreed changes applied where in scope.
- Backlog and exception position, prioritised rather than dumped as a raw export.
- Findings report and an improvement plan the partner can take to the customer.
- Typical duration
- Scoped after brief, sized against estate scale and platform.
- Commercial
- Fixed-scope package, or drawn from a prepaid overflow block for smaller estates.
Not included
- No penetration testing or red-team assessment.
- No compliance certification or audit sign-off.
- No re-platforming to a different vendor.
Lifecycle Operations Retainer
Use this when the partner wants to sell ‘keep it healthy’ as a recurring line item after go-live, and evidence value at renewal.
What you send us
- Agreed monthly commitment: the retainer SKU that matches the estate.
- Named partner owner for the cadence and escalation path.
- Standing agreement on what we may change and what needs approval.
What you get back
- A defined operating cadence: reviews, health checks and tuning within the committed days.
- Reporting and QBR pack written for the partner to present.
- Change control on configuration and policy, with documented exceptions.
- Expansion signals flagged to the partner for them to convert commercially.
- Typical duration
- Monthly commitment, typically reviewed quarterly with the partner.
- Commercial
- Recurring retainer sold by the partner. Unused hypercare days can be converted into retainer by agreement.
Not included
- Not a managed SOC and not an out-of-hours incident response service.
- Not unlimited support — the committed days are the envelope, and overflow is quoted separately.
- Not a route to the customer: the commercial relationship remains with the partner.
Packaging
How the offers map to the SKU menu
Each offer is delivered through the packaged SKUs on the services page, so a reseller can attach a named line item rather than an open-ended day rate.
| Offer | SKU family |
|---|---|
| Platform Readiness & Scope Sprint | Scoping engagement, credited against Deploy |
| Deployment & Go-Live Package | S1-FND / S1-STD / S1-ENT, ORC-FND / ORC-STD / ORC-ENT, QLY-FND / QLY-STD / QLY-ENT |
| Platform Health Check & Optimisation | Health check scope, OV-20E / OV-20S overflow blocks |
| Lifecycle Operations Retainer | LC-2 / LC-4 retainers, HC-10 hypercare |
Send the platform, customer scale and desired date. We return assumptions and a delivery window.
Brief a live opportunity